Model

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Voluntary resignation communication by the worker

If an employee resigns voluntarily from their company, request them to provide a signed resignation letter.

Claim to the Customer Ombudsman of a financial institution

As a user of financial services, you have the right to file complaints and claims for breaches by your financial institution. The complaint procedure begins by filing a claim with the institution itself.

Complaint Form to the Bank of Spain

If the customer service or the customer ombudsman of your institution does not address your complaint, you can file a complaint with the Bank of Spain.